Knowledge Base for Documentation, FAQs with AI Assistance

Descrição

The best WordPress Knowledge Base plugin

This Knowledge Base plugin is a powerful documentation tool that helps you create and organize your documentation, FAQs, and articles. It’s easy to use and includes a variety of features to help you build a better Knowledge Base.

ChatGPT AI assistance is available to help you write your articles.

Layouts
* Basic Layout – Demo 1 here
* Basic Layout – Demo 2 here
* Tabs Layout – Demo 3 here (Multi Product Example)
* Tabs Layout – Demo 4 here (Multi Product Example)
* Category Layout – Demo 5 here

See our knowledgebase documentation here

KEY FEATURES

✅ Fast search bar with listed results

✅ Five levels of hierarchical documentation

✅ Add tags, breadcrumb, back button, and comments to your documents

✅ Navigation sidebar listing categories and articles

✅ Includes auto-generated TOC

✅ AI Content Writing Like ChatGPT

⭐ MORE FEATURES

• Set up in 5 minutes
• Organize your documentation by team, product, and service using the Tabs Layout
• Ordering of articles and categories alphabetically, chronologically, or in any other order
• Coded for best SEO results
• Article Views Counter
• Supports RTL, WCAG accessibility, WPML and Polylang
• Responsive design that works with any theme
• Frequently Asked Questions (FAQ) shortcode. Learn More
• Articles Index Directory shortcodes. Learn More
• Change typography (font family and size) for article and category names, TOC, breadcrumbs, and more.

💡 Get help with writing your FAQs using ChatGPT AI

• Check your spelling and grammar with GPT.
• Generate article outline.

💡 EASY TO STYLE WITH PRE-MADE DESIGNS

• Choose from 26 professional pre-made designs, no coding required.
• Enjoy a variety of colors, styles, and layouts.
• Switch between designs with a single click.
• Choose from Basic, Tabs, Category Focused and Modular Layouts.

💡 WORKS WITH BUILDERS

• Compatible with Elementor and Templates
• Works with Beaver Builder, Divi, Visual Composer, and others.

💡 HELP DIALOG CHAT INTEGRATION

The free Help Dialog Chat plugin offers a chatbot-like dialog for better customer support and increased leads and sales. The Help Dialog Chat shows FAQs, search, and a contact form. Learn More

✅ Why Choose Echo Knowledge Base?

• It’s an easy-to-use plugin for your WordPress website.
• Choose from ready to use professional designs.
• Match your theme with a simple visual Editor, no coding required.
• Organize your articles and categories into five levels of hierarchy.
• All essential features are free, plus get access control and more with add-ons.
• Friendly and timely support from our team.

🚀 Add-ons Features

• Control access and permissions based on groups, WordPress users and roles, and custom roles.
• Control public and private articles and who can read, write, and edit articles.
• Create multiple Knowledge Bases with separate articles, categories, tags, and more.
• Create Sidebar and Grid layouts.
• Import articles and categories.
• Vote on articles, add a feedback form, and learn from analytics.
• Use widgets and shortcodes for categories, popular articles, and the search bar.
• Replace articles with PDFs, external docs, video links, and more.
• Filter search by category.
• Use Advanced search analytics to determine the most popular and empty searches.
• Migrate, create and copy articles and images from your Knowledge Base.

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💡 GO FURTHER WITH ADD-ONS

PRO Bundle
See our PRO Bundle.

Access Manager
Access Manager allows administrators, companies, and organizations to control and restrict access to their private Knowledge Base based on WordPress user accounts. Grant permission using roles and groups.

Elegant Layouts
Elegant Layouts adds Grid and Sidebar Layouts. Use Grid Layout or Sidebar Layout for KB Main page or combine Basic, Tabs, Grid and Sidebar layouts in a variety ways. Learn More.

Multiple Knowledge Bases
Create Multiple Knowledge Bases, one for each product, service, topic or department. Each Knowledgebase has separate articles, URLs, KB Main Page and admin screens. Learn More.

Advanced Search
Enhance users search experience and view search analytics including popular searches and no results searches. Learn More.

Article Rating and Feedback
Let your readers rate the quality of your articles and submit insightful feedback. Utilize analytics on the most and least rated articles. Learn More.

Widgets
Add Knowledgebase Search, Most Recent Articles and other Widgets and Shortcodes to your articles, sidebars and pages. Learn More.

Links Editor for PDFs and More
Set Articles to link to PDFs, pages, posts and websites. Learn More.

Articles Import and Export
Import and export articles and their content, comments, categories, tags, and attachments. Migrate and copy articles between KBs. Edit articles outside of WordPress. Learn More.

• (PRO) Grid Layout – Demo 5 here
• (PRO) Sidebar Layout – Demo 8 here
• (PRO) Links – Demo 9 here

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⭐ OUR FREE COMPLEMENTARY PLUGINS ⭐

✅ The Help Dialog Chat offers a chatbot-like dialog for better customer support and increased leads and sales. The Help Dialog Chat includes FAQs, search, and a contact form. Learn More

✅ Creative Add-Ons for Elementor helps you write articles and documents faster and more easily using our powerful and practical Elementor widgets. Learn More

✅ Show IDs reveals IDs on admin screens, including posts, pages, custom post types and taxonomies, and others. Learn More

✅ The Content Down Arrow is coming soon.