Suporte » Plugins » Erro no SMTP

  • Bom dia pessoal estou com um problema no envio de email do site
    esta hospedado na digital ocean alguem sabe me falar o que faço para fazer funcionar
    estou usando o wp-mail-smtp
    tenho esse log
    ja desabilitei o firewall abri mais portas nele no caso a 465 por ser saida de email

    Test Message Sent

    The result was:

    bool(false)

    The full debugging output is shown below:

    object(PHPMailer)#17465 (76) {
    [“Version”]=>
    string(6) “5.2.22”
    [“Priority”]=>
    NULL
    [“CharSet”]=>
    string(5) “UTF-8”
    [“ContentType”]=>
    string(10) “text/plain”
    [“Encoding”]=>
    string(4) “7bit”
    [“ErrorInfo”]=>
    string(82) “SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting”
    [“From”]=>
    string(40) “EMAIL-DO-MEU-CLIENTE”
    [“FromName”]=>
    string(35) “NOME-DO-MEU-CLIENTE”
    [“Sender”]=>
    string(0) “”
    [“ReturnPath”]=>
    string(0) “”
    [“Subject”]=>
    string(45) “WP Mail SMTP: Test mail to EMAIL-DO-MEU-CLIENTE”
    [“Body”]=>
    string(68) “This is a test email generated by the WP Mail SMTP WordPress plugin.”
    [“AltBody”]=>
    string(0) “”
    [“Ical”]=>
    string(0) “”
    [“MIMEBody”:protected]=>
    string(69) “This is a test email generated by the WP Mail SMTP WordPress plugin.

    [“MIMEHeader”:protected]=>
    string(419) “Date: Mon, 27 Nov 2017 16:56:20 +0000
    To: EMAIL-DO-MEU-CLIENTE
    From: =?UTF-8?Q?MEU-CLIENTE?=
    Subject: WP Mail SMTP: Test mail to EMAIL-DO-MEU-CLIENTE
    Message-ID: <05f9dfe1b45d098aacf8896431144402@EMAIL-DO-MEU-CLIENTE>
    X-Mailer: PHPMailer 5.2.22 (https://github.com/PHPMailer/PHPMailer)
    MIME-Version: 1.0
    Content-Type: text/plain; charset=UTF-8


    [“mailHeader”:protected]=>
    string(0) “”
    [“WordWrap”]=>
    int(0)
    [“Mailer”]=>
    string(4) “smtp”
    [“Sendmail”]=>
    string(18) “/usr/sbin/sendmail”
    [“UseSendmailOptions”]=>
    bool(true)
    [“PluginDir”]=>
    string(0) “”
    [“ConfirmReadingTo”]=>
    string(0) “”
    [“Hostname”]=>
    string(0) “”
    [“MessageID”]=>
    string(0) “”
    [“MessageDate”]=>
    string(31) “Mon, 27 Nov 2017 16:56:20 +0000”
    [“Host”]=>
    string(19) “SERVIDOR-EMAIL-EMPRESARIAL”
    [“Port”]=>
    string(3) “465”
    [“Helo”]=>
    string(0) “”
    [“SMTPSecure”]=>
    string(3) “ssl”
    [“SMTPAutoTLS”]=>
    bool(true)
    [“SMTPAuth”]=>
    bool(true)
    [“SMTPOptions”]=>
    array(0) {
    }
    [“Username”]=>
    string(25) “EMAIL-DE-CONEXAO-PARA-ENVIO-DE-EMAIL”
    [“Password”]=>
    string(15) “SENHA-EMAIL”
    [“AuthType”]=>
    string(0) “”
    [“Realm”]=>
    string(0) “”
    [“Workstation”]=>
    string(0) “”
    [“Timeout”]=>
    int(300)
    [“SMTPDebug”]=>
    bool(true)
    [“Debugoutput”]=>
    string(4) “echo”
    [“SMTPKeepAlive”]=>
    bool(false)
    [“SingleTo”]=>
    bool(false)
    [“SingleToArray”]=>
    array(0) {
    }
    [“do_verp”]=>
    bool(false)
    [“AllowEmpty”]=>
    bool(false)
    [“LE”]=>
    string(1) ”

    [“DKIM_selector”]=>
    string(0) “”
    [“DKIM_identity”]=>
    string(0) “”
    [“DKIM_passphrase”]=>
    string(0) “”
    [“DKIM_domain”]=>
    string(0) “”
    [“DKIM_private”]=>
    string(0) “”
    [“DKIM_private_string”]=>
    string(0) “”
    [“action_function”]=>
    string(0) “”
    [“XMailer”]=>
    string(0) “”
    [“smtp”:protected]=>
    object(SMTP)#17501 (14) {
    [“Version”]=>
    string(6) “5.2.22”
    [“SMTP_PORT”]=>
    int(25)
    [“CRLF”]=>
    string(2) ”

    [“do_debug”]=>
    bool(true)
    [“Debugoutput”]=>
    string(4) “echo”
    [“do_verp”]=>
    bool(false)
    [“Timeout”]=>
    int(300)
    [“Timelimit”]=>
    int(300)
    [“smtp_transaction_id_patterns”:protected]=>
    array(3) {
    [“exim”]=>
    string(21) “/[0-9]{3} OK id=(.*)/”
    [“sendmail”]=>
    string(29) “/[0-9]{3} 2.0.0 (.*) Message/”
    [“postfix”]=>
    string(35) “/[0-9]{3} 2.0.0 Ok: queued as (.*)/”
    }
    [“smtp_conn”:protected]=>
    bool(false)
    [“error”:protected]=>
    array(4) {
    [“error”]=>
    string(0) “”
    [“detail”]=>
    string(0) “”
    [“smtp_code”]=>
    string(0) “”
    [“smtp_code_ex”]=>
    string(0) “”
    }
    [“helo_rply”:protected]=>
    NULL
    [“server_caps”:protected]=>
    NULL
    [“last_reply”:protected]=>
    string(0) “”
    }
    [“to”:protected]=>
    array(1) {
    [0]=>
    array(2) {
    [0]=>
    string(18) “EMAIL-DO-MEU-CLIENTE”
    [1]=>
    string(0) “”
    }
    }
    [“cc”:protected]=>
    array(0) {
    }
    [“bcc”:protected]=>
    array(0) {
    }
    [“ReplyTo”:protected]=>
    array(0) {
    }
    [“all_recipients”:protected]=>
    array(1) {
    [“EMAIL-DO-MEU-CLIENTE”]=>
    bool(true)
    }
    [“RecipientsQueue”:protected]=>
    array(0) {
    }
    [“ReplyToQueue”:protected]=>
    array(0) {
    }
    [“attachment”:protected]=>
    array(0) {
    }
    [“CustomHeader”:protected]=>
    array(0) {
    }
    [“lastMessageID”:protected]=>
    string(62) “<05f9dfe1b45d098aacf8896431144402@EMAIL-DO-MEU-CLIENTE>”
    [“message_type”:protected]=>
    string(5) “plain”
    [“boundary”:protected]=>
    array(3) {
    [1]=>
    string(35) “b1_05f9dfe1b45d098aacf8896431144402”
    [2]=>
    string(35) “b2_05f9dfe1b45d098aacf8896431144402”
    [3]=>
    string(35) “b3_05f9dfe1b45d098aacf8896431144402”
    }
    [“language”:protected]=>
    array(19) {
    [“authenticate”]=>
    string(35) “SMTP Error: Could not authenticate.”
    [“connect_host”]=>
    string(43) “SMTP Error: Could not connect to SMTP host.”
    [“data_not_accepted”]=>
    string(30) “SMTP Error: data not accepted.”
    [“empty_message”]=>
    string(18) “Message body empty”
    [“encoding”]=>
    string(18) “Unknown encoding: ”
    [“execute”]=>
    string(19) “Could not execute: ”
    [“file_access”]=>
    string(23) “Could not access file: ”
    [“file_open”]=>
    string(33) “File Error: Could not open file: ”
    [“from_failed”]=>
    string(35) “The following From address failed: ”
    [“instantiate”]=>
    string(36) “Could not instantiate mail function.”
    [“invalid_address”]=>
    string(17) “Invalid address: ”
    [“mailer_not_supported”]=>
    string(25) ” mailer is not supported.”
    [“provide_address”]=>
    string(54) “You must provide at least one recipient email address.”
    [“recipients_failed”]=>
    string(45) “SMTP Error: The following recipients failed: ”
    [“signing”]=>
    string(15) “Signing Error: ”
    [“smtp_connect_failed”]=>
    string(22) “SMTP connect() failed.”
    [“smtp_error”]=>
    string(19) “SMTP server error: ”
    [“variable_set”]=>
    string(30) “Cannot set or reset variable: ”
    [“extension_missing”]=>
    string(19) “Extension missing: ”
    }
    [“error_count”:protected]=>
    int(2)
    [“sign_cert_file”:protected]=>
    string(0) “”
    [“sign_key_file”:protected]=>
    string(0) “”
    [“sign_extracerts_file”:protected]=>
    string(0) “”
    [“sign_key_pass”:protected]=>
    string(0) “”
    [“exceptions”:protected]=>
    bool(true)
    [“uniqueid”:protected]=>
    string(32) “05f9dfe1b45d098aacf8896431144402”
    }

    The SMTP debugging output is shown below:

    2017-11-27 16:56:20 Connection: opening to ssl://SERVIDOR-EMAIL-EMPRESARIAL:465, timeout=300, options=array (
    )
    2017-11-27 16:58:27 Connection: Failed to connect to server. Error number 2. “Error notice: stream_socket_client(): unable to connect to ssl://SERVIDOR-EMAIL-EMPRESARIAL:465 (Connection timed out)
    2017-11-27 16:58:27 SMTP ERROR: Failed to connect to server: Connection timed out (110)
    2017-11-27 16:58:27 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

    • Este tópico foi modificado 2 anos, 8 meses atrás por contato P1S.
Visualizando 6 respostas - 1 até 6 (de um total de 6)
  • Olá!

    A porta 465 é para servidor com SSL. Se vc usar essa porta, precisa marcar a opção “Usar criptografia SSL” no WP Mail. Se não funcionar, marque sem criptografia e use a porta 587. Uma das duas deverá funcionar!!

    Boa sorte.

    mesmo erro ainda nao vai

    • Esta resposta foi modificada 2 anos, 8 meses atrás por contato P1S.

    Pelo que vi no seu erro, parece que é o host SMTP. O que vc está colocando neste campo?

    configuração 1
    From Email = EMAILCLiente
    From Name = NOMEDOASSUNTO
    Mailer = Send all WordPress emails via SMTP.
    SMTP Host = srv26.prodns.com.br
    SMTP Port = 465
    Encryption = Use SSL encryption.
    Authentication = Yes: Use SMTP authentication
    Username = usuario de login para envio de email
    Password = senha do usuario de login

    A única coisa que vejo de “errado” é From email, que precisa ser o email da sua loja (acredito que vc tenha ocultado apenas para exemplo) e não do cliente e From name que seria o nome da sua loja. Vc já tentou pela porta 587 desmarcando a opção do SSL?

    ja mas acho que e no servidor de hospedagem meu

Visualizando 6 respostas - 1 até 6 (de um total de 6)
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