Title: Zervise Support for WordPress
Author: Zervise
Published: <strong>4 maio, 2021</strong>
Last modified: 8 novembro, 2023

---

Pesquisar plugins

Este plugin **não foi testado com os 3 lançamentos principais mais recentes do WordPress**.
Ele pode não ser mais mantido ou suportado e pode ter problemas de compatibilidade
quando usado com versões mais recentes do WordPress.

![](https://ps.w.org/zervise/assets/icon-256x256.png?rev=2526026)

# Zervise Support for WordPress

 Por [Zervise](https://profiles.wordpress.org/zervise/)

[Baixar](https://downloads.wordpress.org/plugin/zervise.1.1.1.zip)

 * [Detalhes](https://br.wordpress.org/plugins/zervise/#description)
 * [Avaliações](https://br.wordpress.org/plugins/zervise/#reviews)
 *  [Instalação](https://br.wordpress.org/plugins/zervise/#installation)
 * [Desenvolvimento](https://br.wordpress.org/plugins/zervise/#developers)

 [Suporte](https://wordpress.org/support/plugin/zervise/)

## Descrição

Zervise Support for WordPress is the Help Desk Plugin for WordPress that allows 
you to bring your helpdesk, powered by Zervise, into your blog or site.

Here’s an overview of all the features:

 * Allow users on WordPress to seamlessly login to your support portal securely.
 * Allow users to raise tickets right from your blog or site using our widget.
 * Show a link of your Zervise subdomain so that users can navigate to your Zervise
   site easily from your WordPress site.
 * Show the frequently asked questions right inside the widget.
 * Let your customers track the tickets created by them and reply to your agents
   all without any need to leave the widget on your side.

## Capturas de tela

 * [[
 * Zervise Support for WordPress Help Desk Widget UI.
 * [[
 * Zervise Support for WordPress Widget settings form in Appearance tab.

## Instalação

### For automatic installation through WordPress

 1. Go to the Plugins page in your WordPress admin section.
 2. Click the ‘Add new’ button.
 3. Search for the ‘Zervise Support for WordPress’ plugin.
 4. Click ‘Install now’ and activate the plugin.
 5. Then navigate to the ‘Widgets page’ under ‘Appearance’ tab from the left sidebar
    in the WordPress admin panel.
 6. Then if you are using WordPress 5.8 or up, Add a new block and search for ‘Zervise
    Support for WordPress’ to add the widget to your site.
 7. If you are using WordPress 5.7 or low, then just drag and drop ‘Zervise Support
    for WordPress’ to add the widget.

### For manual installation

 1. Download the latest version of ‘Zervise Support for WordPress’ plugin from the 
    WordPress plugin directory.
 2. Extract the zip and upload the ‘zervise’ directory to your /wp-content/plugins 
    directory.
 3. Go to the ‘Plugins’ page in your admin section and activate the plugin.
 4. Then navigate to the ‘Widgets page’ under ‘Appearance’ tab from the left sidebar
    in the WordPress admin panel.
 5. Then if you are using WordPress 5.8 or up, Add a new block and search for ‘Zervise
    Support for WordPress’ to add the widget to your site.
 6. If you are using WordPress 5.7 or low, then just drag and drop ‘Zervise Support
    for WordPress’ to add the widget.

## Perguntas frequentes

### How to add the Zervise widget to my site?

 1. Go to the Plugins page in your WordPress admin section.
 2. Click the ‘Add new’ button.
 3. Search for the ‘Zervise Support for WordPress’ plugin.
 4. Click ‘Install now’ and activate the plugin.
 5. Then navigate to the ‘Widgets page’ under ‘Appearance’ tab from the left sidebar
    in the WordPress admin panel.
 6. Then if you are using WordPress 5.8 or up, Add a new block and search for ‘Zervise
    Support for WordPress’ to add the widget to your site.
 7. If you are using WordPress 5.7 or low, then just drag and drop ‘Zervise Support
    for WordPress’ to add the widget.

### What is my Zervise Subdomain URL?

Once you’ve signed up and logged in to your Zervise account, the URL shown in your
browser’s address bar is your Zervise subdomain URL.

Your Zervise Subdomain URL should look like this -> https://your_company.zervise.
com/

### What is the ‘Zervise Support for WordPress’ help desk widget?

‘Zervise Support for WordPress’ help desk widget lets you embed a form so that your
users can raise tickets for support right from your WordPress site. It also shows
a link of your Zervise subdomain so that users can navigate to your Zervise site
easily from your WordPress site. Your customers can view the FAQs added by you in
zervise, they can also view, track and reply to tickets created by them right from
the widget screen.

## Avaliações

Não há avaliações para este plugin.

## Colaboradores e desenvolvedores

“Zervise Support for WordPress” é um programa de código aberto. As seguintes pessoas
contribuíram para este plugin.

Colaboradores

 *   [ Zervise ](https://profiles.wordpress.org/zervise/)
 *   [ Soumya Dey ](https://profiles.wordpress.org/soumyadey/)

[Traduzir o “Zervise Support for WordPress” para seu idioma.](https://translate.wordpress.org/projects/wp-plugins/zervise)

### Interessado no desenvolvimento?

[Navegue pelo código](https://plugins.trac.wordpress.org/browser/zervise/), consulte
o [repositório SVN](https://plugins.svn.wordpress.org/zervise/) ou assine o [registro de desenvolvimento](https://plugins.trac.wordpress.org/log/zervise/)
por [RSS](https://plugins.trac.wordpress.org/log/zervise/?limit=100&mode=stop_on_copy&format=rss).

## Registro de alterações

#### 1.0.0

 * Stable initial version.
 * Supported with WordPress 5.9.
 * Colors updated to match original zervise.com theme.
 * Added option to change the position of the widget on screen.
 * Users can see the FAQs.
 * Users can view, track their tickets from the widget.
 * Users can chat with the ahents directly from the widget.

## Meta

 *  Versão **1.1.0**
 *  Última atualização **3 anos atrás**
 *  Instalações ativas **Menos de 10**
 *  Versão do WordPress ** 4.7 ou superior **
 *  Testado até **6.3.8**
 *  Versão do PHP ** 7.0 ou superior **
 *  Idioma
 * [English (US)](https://wordpress.org/plugins/zervise/)
 * Tags
 * [customer support](https://br.wordpress.org/plugins/tags/customer-support/)[help desk](https://br.wordpress.org/plugins/tags/help-desk/)
   [helpdesk](https://br.wordpress.org/plugins/tags/helpdesk/)[service desk](https://br.wordpress.org/plugins/tags/service-desk/)
   [support](https://br.wordpress.org/plugins/tags/support/)
 *  [Visualização avançada](https://br.wordpress.org/plugins/zervise/advanced/)

## Classificações

Ainda não foi enviada nenhuma avaliação.

[Your review](https://wordpress.org/support/plugin/zervise/reviews/#new-post)

[Ver todas avaliações](https://wordpress.org/support/plugin/zervise/reviews/)

## Colaboradores

 *   [ Zervise ](https://profiles.wordpress.org/zervise/)
 *   [ Soumya Dey ](https://profiles.wordpress.org/soumyadey/)

## Suporte

Tem algo a dizer? Precisa de ajuda?

 [Ver fórum de suporte](https://wordpress.org/support/plugin/zervise/)