{"id":81484,"date":"2018-02-09T03:21:19","date_gmt":"2018-02-09T03:21:19","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/support-helper\/"},"modified":"2018-02-09T03:28:22","modified_gmt":"2018-02-09T03:28:22","slug":"support-helper","status":"closed","type":"plugin","link":"https:\/\/br.wordpress.org\/plugins\/support-helper\/","author":10474405,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.0.0","stable_tag":"1.0.0","tested":"4.9.29","requires":"4.6.0","requires_php":"","requires_plugins":"","header_name":"Support Helper","header_author":"Vizir Software Studio","header_description":"Help you to get help in Support Forum.","assets_banners_color":"0073aa","last_updated":"2018-02-09 03:28:22","external_support_url":"","external_repository_url":"","donate_link":"https:\/\/github.com\/Vizir\/support-helper","header_plugin_uri":"https:\/\/github.com\/Vizir\/support-helper","header_author_uri":"http:\/\/vizir.com.br\/en","rating":0,"author_block_rating":0,"active_installs":0,"downloads":628,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":[],"upgrade_notice":{"1.0.0":"<p>Let&#039;s beging!<\/p>"},"ratings":{"1":0,"2":0,"3":0,"4":0,"5":0},"assets_icons":{"icon-128x128.jpg":{"filename":"icon-128x128.jpg","revision":"1818709","resolution":"128x128","location":"assets"},"icon-256x256.jpg":{"filename":"icon-256x256.jpg","revision":"1818709","resolution":"256x256","location":"assets"}},"assets_banners":{"banner-1544x500.jpg":{"filename":"banner-1544x500.jpg","revision":"1818709","resolution":"1544x500","location":"assets"},"banner-772x250.jpg":{"filename":"banner-772x250.jpg","revision":"1818709","resolution":"772x250","location":"assets"}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.0.0"],"block_files":[],"assets_screenshots":{"screenshot-1.png":{"filename":"screenshot-1.png","revision":"1818709","resolution":"1","location":"assets"}},"screenshots":{"1":"Getting log from a page without set WP_DEBUG"}},"plugin_section":[],"plugin_tags":[94,1104,23825,152961],"plugin_category":[59],"plugin_contributors":[87575,146740],"plugin_business_model":[],"class_list":["post-81484","plugin","type-plugin","status-closed","hentry","plugin_tags-debug","plugin_tags-support","plugin_tags-wp-debug","plugin_tags-wpdebug","plugin_category-utilities-and-tools","plugin_contributors-mariovalney","plugin_contributors-vizir","plugin_committers-mariovalney"],"banners":[],"icons":{"svg":false,"icon":"https:\/\/s.w.org\/plugins\/geopattern-icon\/support-helper_0073aa.svg","icon_2x":false,"generated":true},"screenshots":[{"src":"https:\/\/ps.w.org\/support-helper\/assets\/screenshot-1.png?rev=1818709","caption":"Obter log de uma p\u00e1gina sem setar WP_DEBUG"}],"raw_content":"<!--section=description-->\n<p>Sometimes we break things in WordPress.\nIt could be the theme, plugins or some custom code.<\/p>\n\n<p>When this happens we should go to the official Support Forum (there is one in your native language for sure) looking for help, but sometimes  we don't know what we should say about our problem.<\/p>\n\n<p>That's why we created the Support Helper.<\/p>\n\n<h4>Features<\/h4>\n\n<p>For now we can:<\/p>\n\n<ul>\n<li>Get log info from any link without set WP_DEBUG.<\/li>\n<li>Share website NOT SENSITIVE information with support forum volunteers.<\/li>\n<\/ul>\n\n<p>What's in your mind:<\/p>\n\n<ul>\n<li>Create a way to get diagnostic and make some basic verifications even with website down through FTP.<\/li>\n<\/ul>\n\n<h4>Translations<\/h4>\n\n<p>Help us to help more WordPress users around the world <a href=\"https:\/\/translate.wordpress.org\/projects\/wp-plugins\/support-helper\">translating Support Helper<\/a> to your language.<\/p>\n\n<!--section=installation-->\n<ul>\n<li>Upload the entire <code>support-helper<\/code> folder to the <code>\/wp-content\/plugins\/<\/code> directory.<\/li>\n<li>Activate the plugin through the 'Plugins' menu in WordPress.<\/li>\n<\/ul>\n\n<p>Or<\/p>\n\n<ul>\n<li>Install and Activate the plugin through the 'Add New' submenu into 'Plugins' menu in WordPress.<\/li>\n<\/ul>\n\n<!--section=faq-->\n<dl>\n<dt>Installation Instructions<\/dt>\n<dd><ul>\n<li>Upload the entire <code>support-helper<\/code> folder to the <code>\/wp-content\/plugins\/<\/code> directory.<\/li>\n<li>Activate the plugin through the 'Plugins' menu in WordPress.<\/li>\n<\/ul>\n\n<p>Or<\/p>\n\n<ul>\n<li>Install and Activate the plugin through the 'Add New' submenu into 'Plugins' menu in WordPress.<\/li>\n<\/ul><\/dd>\n<dt>I don't know how to create a support topic<\/dt>\n<dd><p>Please visit <a href=\"https:\/\/wordpress.org\/support\/welcome\/\">the Welcome page<\/a> of Support Forum.<\/p><\/dd>\n<dt>I can't access my website<\/dt>\n<dd><p>Unhappily we still do not support a diagnostic when website is down.<\/p><\/dd>\n<dt>I have a error in just one page<\/dt>\n<dd><p>You can go to Tools &gt; WP_DEBUG menu and change the default URL to check the page you got a error.<\/p><\/dd>\n<dt>Well... My log is giant!<\/dt>\n<dd><p>Please use some service like <a href=\"https:\/\/pastebin.com\">Pastebin<\/a> or <a href=\"https:\/\/gist.github.com\">Gist<\/a> and share the link in your support forum topic.<\/p><\/dd>\n<dt>Who are the developers?<\/dt>\n<dd><ul>\n<li><a href=\"http:\/\/vizir.com.br\/en\">Vizir<\/a> is a Brazilian software studio.<\/li>\n<li><a href=\"https:\/\/mariovalney.com\/me\">M\u00e1rio Valney<\/a> is a Brazilian developer who works at Vizir Software Studio and integrates the <a href=\"https:\/\/profiles.wordpress.org\/mariovalney\">WordPress community<\/a>.<\/li>\n<\/ul><\/dd>\n<dt>Can I help you?<\/dt>\n<dd><p>Yes! Visit <a href=\"https:\/\/github.com\/Vizir\/support-helper\">GitHub repository<\/a>.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>Add feature to get log info from any link without set WP_DEBUG.<\/li>\n<li>Add feature to share website information with support forum volunteers.<\/li>\n<li>It's alive!<\/li>\n<\/ul>","raw_excerpt":"Help you to get help in Support Forum.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/br.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/81484","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/br.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/br.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/br.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=81484"}],"author":[{"embeddable":true,"href":"https:\/\/br.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/mariovalney"}],"wp:attachment":[{"href":"https:\/\/br.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=81484"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/br.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=81484"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/br.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=81484"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/br.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=81484"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/br.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=81484"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/br.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=81484"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}