Tawk.To Live Chat

Descrição

Over 2,200,000+ business users use the tawk.to FREE live chat app that lets you monitor and chat with visitors on your WordPress site. No catch. No spam. No Ads. It’s truly free and always will be.

  • Obtenha informações valiosas quando você monitora os visitantes do seu site em tempo real.
  • Stay connected anywhere, be in touch with your customers from your computer, or your mobile.
  • Live Chat is convenient for your customers, helping them through pain points and as a result helping you generate better customer support and higher conversions.

tawk.to is designed to increase the effectiveness in managing the online customer engagement experience, enabling multiple websites and agents in a single dashboard interface to chat with the visitors on your website.

Compatible with all modern browsers, tawk.to is free live chat software created out of the growing need for businesses to respond in real time, with real people.

Tawk.to offers free iOS, Android, Windows and Mac OSX apps to stay connected, or you can log in via any modern browser.

Why use tawk.to?

tawk.to is a free live chat app which integrates seamlessly with WordPress! More than 250000 companies use tawk.to to provide real time support and service to their customers. Never lose another lead or sale again, with tawk.to you can monitor and chat with your website visitors when they need it most.

How much does this cost?

Este aplicativo tawk.to é totalmente gratuito.

Support

Tawk.to oferece suporte ao vivo 24h todos os dias e o ano todo, visite https://www.tawk.to e inicie um bate-papo, ou envie-nos um e-mail para support@tawk.to.

Don’t have a tawk.to account ? Create one for free here!

Imagens de tela

Instalação

Adding tawk.to live chat widget to your WordPress site is really easy, follow these steps :

  • Clone this repository into your plugins directory or download the zip file and unzip on your plugins directory
  • or Install the Free plugin from the WordPress directory and activate it.
  • Go to Settings, then to the Tawk.to sub menu, and login to your tawk.to account to select a widget.
  • Customize the chat widget from within the tawk.to dashboard to your preference.
  • Comece um chat com seus visitantes 🙂

Note: You will need a free tawk.to account : Create one for free here!

FAQ

How much does this cost?

Este aplicativo tawk.to é totalmente gratuito.

Do you provide support?

Yes, we provide 24×7-365 real time support via both live chat and email. We never close.

Can I choose which pages to put the widget on?

Yes, you can use the visibility options in the Plugin settings to select specific pages, or you can show the tawk.to widget on any page independent of the visibility options by simply using the [tawkto] shortcode in the post or page.

Can I customize the widget design

Yes, you can customize colors, content, border radius, position etc. You can even select one of 27 different languages, add Attention Grabbing bubbles etc.

Can I schedule when the widget will be shown?

Yes, there is a complete widget scheduler.

Do you have any documentation or support articles?

Yes, we have a very detailed Knowledge Base, which includes videos & tutorials on all the features of tawk.to https://www.tawk.to/knowledgebase/

Can multiple users chat at one time?

Yes, you can add an unlimited number of Agents to your account so that your entire team can chat with your website visitors. Tawk.to also has a Departments feature, to group your agents. Eg: Sales, Support etc.

Avaliações

Great chat plugin

Been testing a lot of chat plugins, this is by the best free version with decently priced add-ons

Support is non-existent

We were using tawk for around 2 years until a critical bug made it impossible for us to use. We canceled our service but were still charged around 120 USD for our yearly subscription. I contacted the support using a ticket but after around 4 months and 12 chats via their website, I still don't have any response.

Tried two chat plugins – this was better

Very nicely conceived and functional plugin. Sign up was very easy, and implementation was intuitive (took about half an hour—including download to WP, signup on the Tawk site, widget configuration, and changing some wording of the messages—all available in the free version, and easy to do (just go to the ADMINISTRATION page). The dashboard screens are impressive/modern without too much clutter, yet provide a lot of information, such as how long a given chat visitor has been on the site (in real time), which pages they visited, etc. Not much use to me, personally, but I suppose corporations might need this kind of monitoring ability depending on how they operate. Color and several customization options for the chat widget are available, including dozens of graphics, but I ended up going with a simple chat bubble, color-matched to my website pages, and again easy to do. Integrates nicely. The message window is a little too large for my liking. I like the option to make the message window switchable between a simple, static pop-up OR a pop-out one that the visitor can freely move around and resize should it be obscuring anything they want to see on your site while they chat. One of my fave features is the file upload button, which allows visitors to share files. This is excellent, and makes me consider doing away with the file upload plugin I have been using. One less plugin. Page load takes a VERY slight knock, adding 20 or so ms, but hardly noticeable. If I do away with the file upload plugin I mentioned earlier, I would probably gain that back, hehe. I'll be fair to the other chat plugin I tried by saying it was OK, but Tawk is way better implemented. It reminds me a lot of the Weglot plugin, in terms of its combination of ease-of-use and sophisticated/slick implementation. Very good stuff.
Leia todas as 111 avaliações

Contribuidores e desenvolvedores

“Tawk.To Live Chat” é um software com código aberto. As seguintes pessoas contribuíram para este plugin.

Contribuidores

Registro de alterações

0.1.0

  • Add the tawk.to live chat widget to your site!

0.1.1

  • No more manual embed code copying, choose desired widget and it will be inserted in your site

0.1.2

  • Supported version bump

0.1.3

  • Supported version bump

0.1.4

  • Supported version bump

0.1.5

  • Implemented visibility options, you can now choose to Always show the script, show it only on the front page, only on category pages or only on pages tagged with a shortcode.

0.1.6

  • Modified visibility options to fix a bug, and implemented a better shortcode.

0.1.7

  • Fixed naming convention causing a conflict with another plugin

0.1.8

  • Fixed bug causing conflict with another plugin, and tested on 4.5

0.1.9

  • Added the ability to exclude a specific url slug

0.2.0

  • Added multisite support *

0.2.1

  • Supported version bump

0.2.2

  • Supported version bump to 4.7

0.2.3

  • Updating widget code due to known conflict

0.2.4

  • updated session handling
  • Added the ability to include a specific url slug
  • modified plugin settings page interface

0.2.5

  • Fixed include url warning message thrown

0.2.6

  • wrapped all hard-coded text in plugin settings with gettext functions

0.2.7

  • added woocommerce support

0.2.8

  • added updated plugin admin interface

0.2.9

  • fixed issue with assets folder

0.3.0

  • fixed issues with visibility filters

0.3.0

  • fixed issues with visibility filters

0.3.1

  • plugin notifications update
  • logged in user recognition
    If user is logged in, the widget will fill the pre-chat form automatically

0.3.2

  • fixed issues on widget settings on fresh install

0.3.3

  • fixed user recognition vulnerability
  • updated admin page texts
  • moved wp_footer hook to last item

0.3.4

  • supported version bump

0.3.5

  • supported version bump

0.3.6

  • supported version bump 5.1