Descrição
Support Tickets is a WordPress plugin which allows you to create and manage a simple support ticket system or helpdesk system on your WordPress site. If you are offering a support service and are looking for a simple tool to help you with that, Support Tickets is an excellent choice.
This code has been forked with the permission of the original author Takayuki Miyoshi @takayukister
This fork contains bug fixes.
The original code can be found at https://wordpress.org/extend/plugins/support-tickets/
The plugin is based on Contact Form 7 plugin.
Multilingual Support
You will have the ability to make a “multilingual support ticket system” with this plugin. This plugin allows you to write messages in your language and ask a professional translator to translate your message to another user’s language. This feature utilize the WPML plugin, so you need to install the plugin beforehand.
Translators
- Italian (it_IT) – Gianni Diurno
- Japanese (ja) – Takayuki Miyoshi
Imagens de tela
screenshot-1.png
Instalação
- Upload the entire
support-tickets-v2folder to the/wp-content/plugins/directory. - Activate the plugin through the ‘Plugins’ menu in WordPress.
You will find ‘Support’ menu in your WordPress admin panel.
FAQ
If you have questions, please check the Home page.
Avaliações
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Colaboradores e desenvolvedores
“Support Tickets v2” é um software com código aberto. As seguintes pessoas contribuíram para este plugin.
Colaboradores
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Registro de alterações
2.0.1
- Addressed an issue that caused the ajax posting method to fail.
- Added the ability to mark a ticket as read.
- Ensured that multiline fields display multiple lines in the ticket admin page.
- Made the ticket number display tickets admin page.
1.0.1
- Bug fix: Additional fields don’t show up.
- Bug fix: Backslashes disappear.
- Call $captcha->cleanup() if callable. Shorten cleanup period to 1h.