Title: Support Ticket System Author: en0x Published: 2 setembro, 2015 Last modified: 27 janeiro, 2017 --- Pesquisar plugins ![](https://ps.w.org/simple-support-ticket-system/assets/banner-772x250.png?rev= 1244195) Este plugin **não foi testado com os 3 lançamentos principais mais recentes do WordPress**. Ele pode não ser mais mantido ou suportado e pode ter problemas de compatibilidade quando usado com versões mais recentes do WordPress. ![](https://ps.w.org/simple-support-ticket-system/assets/icon-256x256.png?rev=1244163) # Support Ticket System Por [en0x](https://profiles.wordpress.org/en0x/) [Baixar](https://downloads.wordpress.org/plugin/simple-support-ticket-system.1.3.6.zip) * [Detalhes](https://br.wordpress.org/plugins/simple-support-ticket-system/#description) * [Avaliações](https://br.wordpress.org/plugins/simple-support-ticket-system/#reviews) * [Instalação](https://br.wordpress.org/plugins/simple-support-ticket-system/#installation) * [Desenvolvimento](https://br.wordpress.org/plugins/simple-support-ticket-system/#developers) [Suporte](https://wordpress.org/support/plugin/simple-support-ticket-system/) ## Descrição The idea was it to create a Ticket System completely for the Front-End, and that’s the result! This plugin adds a ticket system to your page, to handle Questions, problems or other requests from visitors of your page. You can use it as a help desk for co-workers in your Intranet or as a contact form for your website for example. #### Demonstração [Right here](http://demo.en0x.de) #### GitHub [This Plugin on Github](https://github.com/en00x/Simple-Ticket-System-WordPress) #### Key features * Completely for the Front-End. * Independet Login from WordPress, or when you are logged in into WordPress, then you will be automatically logged in. * E-Mail Notification * To every ticket you get a link so you can check your ticket and also write with the support like a chat. * Normal users can take, edit their own and adopt tickets. They also can add appointments. * Admin users can edit all tickets and allocate tickets to other users. * You can add notes and solutions to every ticket. * You can filter tickets for Issuer, name or mail of creator, done tickets, solution or problems. * Datepicker Field * Under “New Tickets” the tickets automatically reload every 30 seconds. ### Languages and Localization? The plugin currently comes with the following translations: English, German ## Capturas de tela [⌊ticket submission form⌉⌊ticket submission form⌉[ ticket submission form [⌊ticket system with a new ticket⌉⌊ticket system with a new ticket⌉[ ticket system with a new ticket [⌊ticket in editing mode⌉⌊ticket in editing mode⌉[ ticket in editing mode [⌊ticket with appointment⌉⌊ticket with appointment⌉[ ticket with appointment [⌊filter for tickets⌉⌊filter for tickets⌉[ filter for tickets [⌊Configuração Geral⌉⌊Configuração Geral⌉[ Configuração Geral [⌊User Administration⌉⌊User Administration⌉[ User Administration ## Instalação 1. Upload `simple-support-ticket-system` directory to the `/wp-content/plugins/` directory. 2. Ative o plugin no menu ‘Plugins’ do seu WordPress. 3. Place `` in your templates or [ts_form] in page edit mode for the ticket submission form. 4. Place `` in your templates or [ts_tickets] in page edit mode for the ticket system page. ## Perguntas frequentes Not yet! ## Avaliações ![](https://secure.gravatar.com/avatar/b959b03e0bfa53fc258b2f1e22cfa5bc921f1f28d8f4b5c75afb22617b4d166d? s=60&d=retro&r=g) ### 󠀁[Forgot to update shortcode not work](https://wordpress.org/support/topic/forgot-to-update-shortcode-not-work/)󠁿 [Anonymous User 16344271](https://profiles.wordpress.org/anonymized-16344271/) 25 setembro, 2018 Your support ticket system is a great idea it has not been updated for two years and now it does not work anymore the shortcode does not function with the newest WordPress update. Please update. ![](https://secure.gravatar.com/avatar/10e2783b41e5d1c8c84d8b54224c6cff7ce858f17a9458ce4526bacb46738614? s=60&d=retro&r=g) ### 󠀁[Thanks for great plugin](https://wordpress.org/support/topic/thanks-for-great-plugin-4/)󠁿 [patsimon31](https://profiles.wordpress.org/patsimon31/) 10 outubro, 2016 Support Ticket System the best plugin and one, only this plugin has support ticket system, great support team, thansk a lot. ![](https://secure.gravatar.com/avatar/64e10bcc8bd63d817d2e6fa03592502a922be6483fd8b1437a8d16e6f04cf79a? s=60&d=retro&r=g) ### 󠀁[Light an great Plugin!](https://wordpress.org/support/topic/light-an-great-plugin/)󠁿 [edeb](https://profiles.wordpress.org/edeb/) 3 setembro, 2016 Excellent Plugin for Support Area. Very light, I've tested many others but this one is doing the job greatly without overloading the system. I hope that it'll be improved and developed further. Thanks. ![](https://secure.gravatar.com/avatar/deb5d104d1d09c63a861e8f42872396cd6c794a1fea24750685413dbc52b4aca? s=60&d=retro&r=g) ### 󠀁[Looking good 🙂](https://wordpress.org/support/topic/looking-good-14/)󠁿 [hmmcrunchy](https://profiles.wordpress.org/hmmcrunchy/) 3 setembro, 2016 4 respostas Looking awesome working well tested it on my site and love the operation of it Are we able to change or remove optional fields at all and change wording on the date picker etc (back end or will it have an editor) keep up the great work I really like the look of this [ Leia todas as 3 avaliações ](https://wordpress.org/support/plugin/simple-support-ticket-system/reviews/) ## Colaboradores e desenvolvedores “Support Ticket System” é um programa de código aberto. As seguintes pessoas contribuíram para este plugin. Colaboradores * [ en0x ](https://profiles.wordpress.org/en0x/) [Traduzir o “Support Ticket System” para seu idioma.](https://translate.wordpress.org/projects/wp-plugins/simple-support-ticket-system) ### Interessado no desenvolvimento? [Navegue pelo código](https://plugins.trac.wordpress.org/browser/simple-support-ticket-system/), consulte o [repositório SVN](https://plugins.svn.wordpress.org/simple-support-ticket-system/) ou assine o [registro de desenvolvimento](https://plugins.trac.wordpress.org/log/simple-support-ticket-system/) por [RSS](https://plugins.trac.wordpress.org/log/simple-support-ticket-system/?limit=100&mode=stop_on_copy&format=rss). ## Registro de alterações #### 1.3.6 * Fixed max length for email text. #### 1.3.5 * Function added to send a ticket-link within the notification e-mails. #### 1.3.4 * Added Multisite support #### 1.3.3 * User Guide added #### 1.3.2 * Fixed search function #### 1.3.1 * Fixed unintentional backslashes in text #### 1.3 * BIG UPDATE * Email notification for those who create the ticket. They will be informed when their ticket was “taken”, when it’s “done” and when there is a new answer. * You can consult and answer your ticket under an generated link. * Following you can answer when you work on tickets, so it’s kind like a chat. * Problem Field is renameble now. * “Report problem” was changed to “Submit”. #### 1.2.2 * IMPORTANT * When you updated to 1.2.2 before 19.11.2015 (UTC+1 13:00h) and your wordpress backend doesn’t load anymore please redownload fixed v1.2.2 * Only whitespace in necessary fields isn’t allowed anymore. * Database Update only loads when user is admin. #### 1.2.1 * Security Update * Special thanks to the user “iberiam” #### 1.2 * You can rename the optional fields and the datepicker field. * You can also hide these fields. * Appointment field is now the datepicker field. * Appointment added from the issuer are shown under the ticket itself. * When logged in Name and Email in Form are not editable. #### 1.1 * PLEASE REACTIVATE THE PLUGIN TO APPLY CHANGES THIS TIME * When you are already logged in in WordPress, you don’t have to log in again * When you are logged in, Name and Email will be filled in into submit form * Added a Title to tickets * Loading Spinner now with transparent background #### 1.0.1 * Deleted Salutation because the email function is not ready * added titles for buttons #### 1.0 * First release ## Meta * Versão **1.3.6** * Última atualização **10 anos atrás** * Instalações ativas **10+** * Versão do WordPress ** 3.0.1 ou superior ** * Testado até **4.7.37** * Idioma * [English (US)](https://wordpress.org/plugins/simple-support-ticket-system/) * Tags * [request](https://br.wordpress.org/plugins/tags/request/)[simple](https://br.wordpress.org/plugins/tags/simple/) [support](https://br.wordpress.org/plugins/tags/support/)[system](https://br.wordpress.org/plugins/tags/system/) [ticket](https://br.wordpress.org/plugins/tags/ticket/) * [Visualização avançada](https://br.wordpress.org/plugins/simple-support-ticket-system/advanced/) ## Classificações 4.5 de 5 estrelas. * [ 3 avaliações com 5 estrelas ](https://wordpress.org/support/plugin/simple-support-ticket-system/reviews/?filter=5) * [ 0 avaliação com 4 estrela ](https://wordpress.org/support/plugin/simple-support-ticket-system/reviews/?filter=4) * [ 1 avaliação com 3 estrela ](https://wordpress.org/support/plugin/simple-support-ticket-system/reviews/?filter=3) * [ 0 avaliação com 2 estrela ](https://wordpress.org/support/plugin/simple-support-ticket-system/reviews/?filter=2) * [ 0 avaliação com 1 estrela ](https://wordpress.org/support/plugin/simple-support-ticket-system/reviews/?filter=1) [Sua avaliação](https://wordpress.org/support/plugin/simple-support-ticket-system/reviews/#new-post) [Ver todas avaliações](https://wordpress.org/support/plugin/simple-support-ticket-system/reviews/) ## Colaboradores * [ en0x ](https://profiles.wordpress.org/en0x/) ## Suporte Tem algo a dizer? Precisa de ajuda? [Ver fórum de suporte](https://wordpress.org/support/plugin/simple-support-ticket-system/) ## Doar Gostaria de contribuir para o desenvolvimento deste plugin? [ Doe para este plugin ](https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=YA24QZ2SP4NP6)