Title: Help Desk WP
Author: helpdeskwp
Published: <strong>24 dezembro, 2021</strong>
Last modified: 30 janeiro, 2022

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![](https://ps.w.org/helpdeskwp/assets/banner-772x250.png?rev=2657794)

Este plugin **não foi testado com os 3 lançamentos principais mais recentes do WordPress**.
Ele pode não ser mais mantido ou suportado e pode ter problemas de compatibilidade
quando usado com versões mais recentes do WordPress.

![](https://ps.w.org/helpdeskwp/assets/icon.svg?rev=2657794)

# Help Desk WP

 Por [helpdeskwp](https://profiles.wordpress.org/helpdeskwp/)

[Baixar](https://downloads.wordpress.org/plugin/helpdeskwp.zip)

 * [Detalhes](https://br.wordpress.org/plugins/helpdeskwp/#description)
 * [Avaliações](https://br.wordpress.org/plugins/helpdeskwp/#reviews)
 *  [Instalação](https://br.wordpress.org/plugins/helpdeskwp/#installation)
 * [Desenvolvimento](https://br.wordpress.org/plugins/helpdeskwp/#developers)

 [Suporte](https://wordpress.org/support/plugin/helpdeskwp/)

## Descrição

Help Desk and customer support.

In order to set up the Help Desk WP on your website please follow the steps below.
First off you need to create a new page as your support portal page and then there
is a shortcode that you should put on the page.

[helpdesk_support_portal]

The above shortcode will render the content of the helpdesk on your page. Another
thing you should do is set your page as the support portal page in Help Desk WP 
settings.

In order to set that page navigate to WordPress -> Help Desk WP and at the top of
the page open up the settings and then in the Portal Page tab you can select your
page and save it.

Your support system is ready now. Your customers can open that page and submit their
tickets.

The tickets will be shown in WordPress -> Help Desk WP and you can filter and answer
them.

Watch the following video for more information.

#### Features

 * Unlimited Agents
 * Sorting And Filtering
 * Custom Category
 * Custom Type
 * Custom Priority
 * Custom Status
 * Email Notification
 * Customers Dashboard
 * Documentations

## Capturas de tela

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## Instalação

 * Upload plugin files to your plugins folder, or install using WordPress built-
   in Add New Plugin installer
 * Activate the plugin

## Avaliações

Não há avaliações para este plugin.

## Colaboradores e desenvolvedores

“Help Desk WP” é um programa de código aberto. As seguintes pessoas contribuíram
para este plugin.

Colaboradores

 *   [ helpdeskwp ](https://profiles.wordpress.org/helpdeskwp/)
 *   [ Hi ](https://profiles.wordpress.org/mhmdm/)

[Traduzir o “Help Desk WP” para seu idioma.](https://translate.wordpress.org/projects/wp-plugins/helpdeskwp)

### Interessado no desenvolvimento?

[Navegue pelo código](https://plugins.trac.wordpress.org/browser/helpdeskwp/), consulte
o [repositório SVN](https://plugins.svn.wordpress.org/helpdeskwp/) ou assine o [registro de desenvolvimento](https://plugins.trac.wordpress.org/log/helpdeskwp/)
por [RSS](https://plugins.trac.wordpress.org/log/helpdeskwp/?limit=100&mode=stop_on_copy&format=rss).

## Meta

 *  Versão **1.2.0**
 *  Última atualização **4 anos atrás**
 *  Instalações ativas **Menos de 10**
 *  Versão do WordPress ** 5.2 ou superior **
 *  Testado até **5.9.13**
 *  Idioma
 * [English (US)](https://wordpress.org/plugins/helpdeskwp/)
 * Tags
 * [customer support](https://br.wordpress.org/plugins/tags/customer-support/)[helpdesk](https://br.wordpress.org/plugins/tags/helpdesk/)
   [support](https://br.wordpress.org/plugins/tags/support/)[Support Ticket](https://br.wordpress.org/plugins/tags/support-ticket/)
   [ticket system](https://br.wordpress.org/plugins/tags/ticket-system/)
 *  [Visualização avançada](https://br.wordpress.org/plugins/helpdeskwp/advanced/)

## Classificações

Ainda não foi enviada nenhuma avaliação.

[Your review](https://wordpress.org/support/plugin/helpdeskwp/reviews/#new-post)

[Ver todas avaliações](https://wordpress.org/support/plugin/helpdeskwp/reviews/)

## Colaboradores

 *   [ helpdeskwp ](https://profiles.wordpress.org/helpdeskwp/)
 *   [ Hi ](https://profiles.wordpress.org/mhmdm/)

## Suporte

Tem algo a dizer? Precisa de ajuda?

 [Ver fórum de suporte](https://wordpress.org/support/plugin/helpdeskwp/)