Descrição
Helpdesk system to allow your Customers to create Support Tickets from your website.
- Built only for WordPress websites.
- No subscriptions, no limitations, no registrations: install and go!
- Tickets search, ordering, filtering by Status.
- Create Tickets on Customer’s behalf.
- Add Messages and receive Customer’s messages.
- Email notifications included.
- Attach files to Tickets.
- Front-end included: let your Customer open Tickets from your website!
- Responsive, works on mobile, fast AJAX structure.
- Install wizard will configure the plugin in 1 minute.
- Exensions coming soon!
NEW! 29/04/2017: Added Colors for different Ticket Statuses
Capturas de tela
Instalação
- Login as Administrator of your portal;
- Navigate to Plugins -> Add New;
- Click on Upload;
- Select and Upload the .zip file you downloaded from this website;
- Activate the new plugin.
- Short code for Front End: [helpdesk-support-tickets]
Perguntas frequentes
- Installation Instructions
-
- Login as Administrator of your portal;
- Navigate to Plugins -> Add New;
- Click on Upload;
- Select and Upload the .zip file you downloaded from this website;
- Activate the new plugin.
- Short code for Front End: [helpdesk-support-tickets]
Avaliações
Colaboradores e desenvolvedores
“Helpdesk Support Tickets Plugin for WordPress” é um programa de código aberto. As seguintes pessoas contribuíram para este plugin.
ColaboradoresTraduzir “Helpdesk Support Tickets Plugin for WordPress” para seu idioma.
Interessado no desenvolvimento?
Navegue pelo código, consulte o repositório SVN ou assine o registro de desenvolvimento por RSS.
Registro de alterações
1.0.23
- Initial Release
1.0.26
- Changed Active base color
- Added cursor pointer over tabs
1.0.27
- Added different colors for ticket statuses
- Fixed an error that would send email notifications even if they’re disabled
1.1.1
- Redesign of the ticket details page
1.1.3
- Fixed problem with customer name search in tickets search
- Added Dashboard!
1.1.4
- Fixed problem with “sweetalert.js”, that was showing an error right after installing the plugin
- Reworked some parts to improve performace
- Tests with latest versions of wordpress
- Fixed a problem with creating table for attachment, which caused a small error message when accessing ticket’s details page.