Title: Guzli – AI Chatbot for Customer Support & Lead Capture Author: GUZLI Published: 23 dezembro, 2025 Last modified: 3 outubro, 2026 --- Pesquisar plugins ![](https://ps.w.org/guzli-ai-chatbot-for-customer-support-lead-capture/assets/banner- 772x250.png?rev=3726574) ![](https://ps.w.org/guzli-ai-chatbot-for-customer-support-lead-capture/assets/icon- 256x256.png?rev=3726574) # Guzli – AI Chatbot for Customer Support & Lead Capture Por [GUZLI](https://profiles.wordpress.org/guzli/) [Baixar](https://downloads.wordpress.org/plugin/guzli-ai-chatbot-for-customer-support-lead-capture.1.1.0.zip) * [Detalhes](https://br.wordpress.org/plugins/guzli-ai-chatbot-for-customer-support-lead-capture/#description) * [Avaliações](https://br.wordpress.org/plugins/guzli-ai-chatbot-for-customer-support-lead-capture/#reviews) * [Instalação](https://br.wordpress.org/plugins/guzli-ai-chatbot-for-customer-support-lead-capture/#installation) * [Desenvolvimento](https://br.wordpress.org/plugins/guzli-ai-chatbot-for-customer-support-lead-capture/#developers) [Suporte](https://wordpress.org/support/plugin/guzli-ai-chatbot-for-customer-support-lead-capture/) ## Descrição Guzli is an AI Chatbot for Customer Support & Lead Capture. Install the Guzli chat widget on your WordPress site in minutes (no theme edits) and give visitors instant answers around the clock. ### Why use Guzli on WordPress? * **AI customer support**: answer FAQs instantly and reduce repetitive tickets. * **Lead capture**: collect qualified leads from high-intent visitors. * **Fast setup**: install the plugin, choose Connect Guzli, and approve access to an agent. * **Works with any theme**: loads the widget sitewide and initializes automatically. ### Top features * **Train on your content**: add websites, files, and text snippets so your chatbot answers using your real support material. * **Instant, accurate answers**: respond in seconds using your knowledge base instead of generic replies. * **Customer support automation**: reduce repetitive tickets by handling common questions automatically. * **Lead capture**: collect contact details during chat and review captured leads in your dashboard. * **Human handoff when needed**: route conversations to a human when a request needs follow-up. * **Multi-channel support**: deploy on your website and connect additional channels like Slack from the Guzli dashboard. * **Help center publishing (optional)**: host a public help center and keep articles in sync for consistent answers. * **Analytics and reporting**: review conversations, lead capture outcomes, and coverage gaps so you can improve deflection over time. * **Widget customization**: adjust colors, logo, avatar, theme (light/dark/system), launcher position, and copy. * **Conversation starters + welcome message**: guide visitors with suggested questions and a branded introduction. * **AI Search Bar mode**: swap the chat bubble for a docked AI search bar experience. * **Prompt bubbles**: show rotating hints that nudge visitors to ask questions. * **Business hours controls**: optionally hide the widget outside of your coverage window. * **Identity verification**: the plugin signs an identity token for logged-in WordPress users so your Guzli agent can recognize them. ### Common use cases * Customer support automation (deflect repetitive questions) * Pre-sales Q&A and lead qualification * Product discovery and onboarding * Contact capture on high-intent pages (pricing, demo, checkout) * AI chatbot for WooCommerce stores and service businesses (works with any WordPress theme) ### How it works 1. Create a Guzli account and an agent in the Guzli dashboard. 2. On an HTTPS WordPress site, go to Settings > Guzli and choose Connect Guzli. 3. Approve the agent in Guzli. The plugin receives the widget credentials automatically. 4. The plugin loads the Guzli widget script sitewide and mounts it automatically. ### External services This plugin relies on external services to load the chatbot widget and deliver AI responses. 0) Guzli Connect – Used only when an administrator connects or disconnects the site from Settings > Guzli. – Data sent: your site URL and a one-time code that confirms you own the site. – Terms of Service: https://guzli.com/terms/ – Privacy Policy: https://guzli.com/privacy/ 1) Guzli widget script CDN (https://cdn.guzli.com/widget/latest/guzli.iife.js) – Used to load the chat widget on your site. – Data sent: standard HTTP request data when the script is requested (e.g., IP address, user agent) so the file can be delivered.– Terms of Service: https://guzli.com/terms/ – Privacy Policy: https://guzli.com/privacy/ 2) Guzli API (https://gateway.guzli.com) – Used to connect the widget to your Guzli account and deliver chat responses/lead capture. – Data sent: API key and Agent ID when the widget initializes; chat messages and related metadata (such as page URL, page history, browser information, and IP address) when visitors interact. This context helps improve chatbot responses. – Telemetry can be disabled in the WordPress settings (Disable telemetry) or by setting `disableTelemetry: true` in the widget initialization options when embedding the script. – Terms of Service: https://guzli.com/terms/ – Privacy Policy: https://guzli.com/privacy/ ### Helpful links * Guzli Website: https://guzli.com/ * Create an account: https://app.guzli.com/ * Terms of Service: https://guzli.com/terms/ * Privacy Policy: https://guzli.com/privacy/ ### Security and privacy If you need to identify logged-in users, use Guzli identity verification (a signed token generated by your backend). Review the Privacy Policy and Terms of Service: * https://guzli.com/privacy/ * https://guzli.com/terms/ ## Capturas de tela [⌊Turn your website into a support and lead agent: the Guzli widget answers visitors and captures leads.⌉⌊Turn your website into a support and lead agent: the Guzli widget answers visitors and captures leads.⌉[ Turn your website into a support and lead agent: the Guzli widget answers visitors and captures leads. [⌊From question to booked call: Guzli qualifies visitors and books meetings on your calendar.⌉⌊From question to booked call: Guzli qualifies visitors and books meetings on your calendar.⌉[ From question to booked call: Guzli qualifies visitors and books meetings on your calendar. [⌊Answers grounded in your content: knowledge sources and what needs attention.⌉⌊ Answers grounded in your content: knowledge sources and what needs attention.⌉[ Answers grounded in your content: knowledge sources and what needs attention. [⌊One agent across every channel: website chat, WhatsApp, Messenger, SMS, email and phone in one inbox.⌉⌊One agent across every channel: website chat, WhatsApp, Messenger, SMS, email and phone in one inbox.⌉[ One agent across every channel: website chat, WhatsApp, Messenger, SMS, email and phone in one inbox. [⌊Your rules, written in plain English: procedures the agent follows step by step.⌉⌊ Your rules, written in plain English: procedures the agent follows step by step.⌉[ Your rules, written in plain English: procedures the agent follows step by step. [⌊Qualified leads reach your team with the conversation attached.⌉⌊Qualified leads reach your team with the conversation attached.⌉[ Qualified leads reach your team with the conversation attached. [⌊Ask Copilot what needs your attention.⌉⌊Ask Copilot what needs your attention.⌉[ Ask Copilot what needs your attention. ## Instalação ### Installing the ZIP file 1. Log in to your WordPress admin panel. 2. Go to Plugins > Add New > Upload Plugin. 3. Upload the Guzli plugin ZIP and click Install Now. 4. Activate the plugin. 5. Go to Settings > Guzli Options. 6. Choose Connect Guzli and approve an agent. ### Installing via WordPress plugin search 1. Log in to your WordPress admin panel. 2. Go to Plugins > Add New. 3. Search for “Guzli”. 4. Click Install Now and then Activate. 5. Go to Settings > Guzli Options. 6. Choose Connect Guzli and approve an agent. ## Perguntas frequentes ### Do I need a Guzli account? Yes. You need a Guzli account and an agent. The connection creates the widget key automatically. ### Do I need to paste an API key and Agent ID? No. Use Connect Guzli in Settings > Guzli. ### Does this embed the widget on all pages? Yes. This plugin injects the widget script sitewide. ### How do I disable telemetry? In WordPress, go to Settings > Guzli Options and enable “Disable telemetry”. If you embed the widget manually, pass `disableTelemetry: true` in the widget initialization: ``` ` ``` window.Guzli.widget({ baseUrl: “https://gateway.guzli.com”, apiKey: “REPLACE_WITH_API_KEY”, agentId: “REPLACE_WITH_AGENT_ID”, disableTelemetry: true }); ` ### Can I customize the widget’s look and behavior? Yes. Configure branding and behavior in your Guzli dashboard (and use this plugin to install the widget on WordPress). ### Does this plugin store a widget key in WordPress? Yes. Connect Guzli stores your widget key and Agent ID in your WordPress options so the widget can load on your site. ### Does Guzli work with caching/CDNs? Yes. The widget is loaded as an external script and initializes on page load. ## Avaliações Não há avaliações para este plugin. ## Colaboradores e desenvolvedores “Guzli – AI Chatbot for Customer Support & Lead Capture” é um programa de código aberto. As seguintes pessoas contribuíram para este plugin. Colaboradores * [ GUZLI ](https://profiles.wordpress.org/guzli/) [Traduzir o “Guzli – AI Chatbot for Customer Support & Lead Capture” para seu idioma.](https://translate.wordpress.org/projects/wp-plugins/guzli-ai-chatbot-for-customer-support-lead-capture) ### Interessado no desenvolvimento? [Navegue pelo código](https://plugins.trac.wordpress.org/browser/guzli-ai-chatbot-for-customer-support-lead-capture/), consulte o [repositório SVN](https://plugins.svn.wordpress.org/guzli-ai-chatbot-for-customer-support-lead-capture/) ou assine o [registro de desenvolvimento](https://plugins.trac.wordpress.org/log/guzli-ai-chatbot-for-customer-support-lead-capture/) por [RSS](https://plugins.trac.wordpress.org/log/guzli-ai-chatbot-for-customer-support-lead-capture/?limit=100&mode=stop_on_copy&format=rss). ## Registro de alterações #### 1.1.0 * Added one-click Connect Guzli, automatic widget credentials, and signed identity for logged-in WordPress users. #### 1.0.0 * Initial release. ## Meta * Versão **1.1.0** * Última atualização **2 semanas atrás** * Instalações ativas **Menos de 10** * Versão do WordPress ** 5.9 ou superior ** * Testado até **6.9.10** * Versão do PHP ** 7.4 ou superior ** * Idioma * [English (US)](https://wordpress.org/plugins/guzli-ai-chatbot-for-customer-support-lead-capture/) * Tags * [AI Chatbot](https://br.wordpress.org/plugins/tags/ai-chatbot/)[chat widget](https://br.wordpress.org/plugins/tags/chat-widget/) [chatbot](https://br.wordpress.org/plugins/tags/chatbot/)[customer support](https://br.wordpress.org/plugins/tags/customer-support/) [lead capture](https://br.wordpress.org/plugins/tags/lead-capture/) * [Visualização avançada](https://br.wordpress.org/plugins/guzli-ai-chatbot-for-customer-support-lead-capture/advanced/) ## Classificações Ainda não foi enviada nenhuma avaliação. [Sua avaliação](https://wordpress.org/support/plugin/guzli-ai-chatbot-for-customer-support-lead-capture/reviews/#new-post) [Ver todas avaliações](https://wordpress.org/support/plugin/guzli-ai-chatbot-for-customer-support-lead-capture/reviews/) ## Colaboradores * [ GUZLI ](https://profiles.wordpress.org/guzli/) ## Suporte Tem algo a dizer? Precisa de ajuda? [Ver fórum de suporte](https://wordpress.org/support/plugin/guzli-ai-chatbot-for-customer-support-lead-capture/)