Title: CustomerEagle Chat Widget
Author: customereagle
Published: <strong>21 julho, 2026</strong>
Last modified: 21 julho, 2026

---

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# CustomerEagle Chat Widget

 Por [customereagle](https://profiles.wordpress.org/customereagle/)

[Baixar](https://downloads.wordpress.org/plugin/customereagle-chat-widget.1.0.0.zip)

 * [Detalhes](https://br.wordpress.org/plugins/customereagle-chat-widget/#description)
 * [Avaliações](https://br.wordpress.org/plugins/customereagle-chat-widget/#reviews)
 *  [Instalação](https://br.wordpress.org/plugins/customereagle-chat-widget/#installation)
 * [Desenvolvimento](https://br.wordpress.org/plugins/customereagle-chat-widget/#developers)

 [Suporte](https://wordpress.org/support/plugin/customereagle-chat-widget/)

## Descrição

**CustomerEagle** is an AI-powered customer support platform: a chat widget for 
your visitors, a unified agent inbox, an AI assistant trained on your own knowledge
base, and a help center — all in one place.

This plugin adds the CustomerEagle chat widget to your WordPress site without touching
your theme:

 * **One-minute setup** — paste your Workspace ID and you’re live.
 * **AI answers, human handoff** — the widget answers from your knowledge base and
   hands off to your team when needed.
 * **Help-center search built in** — visitors find articles without leaving the 
   page.
 * **Page rules** — hide the widget on specific paths (checkout, account pages, …).
 * **No performance tax** — one deferred script tag, loaded only on pages where 
   the widget should appear. Nothing loads in your admin area.

You need a CustomerEagle account to use this plugin — plans (including a free plan)
are available at [customereagle.com](https://customereagle.com).

#### Developer filters

 * `custeagle_should_display` — final say over whether the widget loads on a request.
 * `custeagle_api_base` — override the widget endpoint (https only; for staging 
   setups).

### External services

This plugin embeds the CustomerEagle chat widget, a third-party service operated
by CustomerEagle. When the widget is enabled, every visitor’s browser loads the 
widget script from `api.customereagle.com` and connects to the same domain for chat.

 * **What is sent:** the Workspace ID configured in the plugin, the visiting page’s
   domain (used to verify the widget is allowed to run there), and — only when a
   visitor uses the chat — the messages and any contact details they choose to type.
   The plugin itself sends no data server-side and stores nothing about your visitors
   in WordPress.
 * **When:** on every public page view where the widget is enabled (script load),
   and during chat use.
 * **Service:** [CustomerEagle](https://customereagle.com) — [Privacy Policy](https://customereagle.com/privacy)·
   [Terms of Service](https://customereagle.com/terms)

If you are subject to GDPR or similar regulations, mention CustomerEagle in your
site’s privacy policy.

## Capturas de tela

[⌊The settings page — paste your Workspace ID and choose where the widget appears.⌉⌊
The settings page — paste your Workspace ID and choose where the widget appears.⌉[

The settings page — paste your Workspace ID and choose where the widget appears.

## Instalação

 1. Install and activate the plugin (Plugins  Add New  search “CustomerEagle”).
 2. Go to **Settings  CustomerEagle**.
 3. Paste your **Workspace ID** — you’ll find it in your CustomerEagle dashboard under**
    Widget Setup  Install**.
 4. In the CustomerEagle dashboard, add your site’s domain under **Widget Setup  Allowed
    domains** (the widget only runs on domains you approve).
 5. Visit your site — the launcher appears in the bottom-right corner.

## Perguntas frequentes

### Where do I find my Workspace ID?

Log in at customereagle.com, open **Widget Setup  Install**. The Workspace ID is
shown in the install snippet. It identifies your workspace and is not a secret.

### The widget doesn’t appear — why?

The three usual causes, in order: the Workspace ID is missing or mistyped; your 
site’s domain isn’t on the widget’s **Allowed domains** list in the CustomerEagle
dashboard; or a caching plugin is serving an old copy of the page — clear your site
cache after saving settings.

### Can I hide the widget on some pages?

Yes — Settings  CustomerEagle  “Hide on these paths”. One path per line, e.g. `/
checkout`, or `/account/*` to match everything under `/account/`.

### Does this plugin slow my site down?

No. It adds a single deferred script tag on eligible pages; the widget loads after
your content and only where you enabled it.

### Does the plugin work without a CustomerEagle account?

No — the widget is part of the CustomerEagle service. You can start on the free 
plan at customereagle.com.

### Is it multisite compatible?

Yes. Each site configures its own Workspace ID under its own Settings  CustomerEagle.

## Avaliações

Não há avaliações para este plugin.

## Colaboradores e desenvolvedores

“CustomerEagle Chat Widget” é um programa de código aberto. As seguintes pessoas
contribuíram para este plugin.

Colaboradores

 *   [ customereagle ](https://profiles.wordpress.org/customereagle/)

[Traduzir o “CustomerEagle Chat Widget” para seu idioma.](https://translate.wordpress.org/projects/wp-plugins/customereagle-chat-widget)

### Interessado no desenvolvimento?

[Navegue pelo código](https://plugins.trac.wordpress.org/browser/customereagle-chat-widget/),
consulte o [repositório SVN](https://plugins.svn.wordpress.org/customereagle-chat-widget/)
ou assine o [registro de desenvolvimento](https://plugins.trac.wordpress.org/log/customereagle-chat-widget/)
por [RSS](https://plugins.trac.wordpress.org/log/customereagle-chat-widget/?limit=100&mode=stop_on_copy&format=rss).

## Registro de alterações

#### 1.0.0

 * Initial release: widget embed, enable toggle, per-path exclusions, multisite-
   aware uninstall cleanup.

## Meta

 *  Versão **1.0.0**
 *  Última atualização **3 meses atrás**
 *  Instalações ativas **Menos de 10**
 *  Versão do WordPress ** 6.0 ou superior **
 *  Testado até **7.0.7**
 *  Versão do PHP ** 7.4 ou superior **
 *  Idioma
 * [English (US)](https://wordpress.org/plugins/customereagle-chat-widget/)
 * Tags
 * [AI Chatbot](https://br.wordpress.org/plugins/tags/ai-chatbot/)[chat widget](https://br.wordpress.org/plugins/tags/chat-widget/)
   [customer support](https://br.wordpress.org/plugins/tags/customer-support/)[helpdesk](https://br.wordpress.org/plugins/tags/helpdesk/)
   [live chat](https://br.wordpress.org/plugins/tags/live-chat/)
 *  [Visualização avançada](https://br.wordpress.org/plugins/customereagle-chat-widget/advanced/)

## Classificações

Ainda não foi enviada nenhuma avaliação.

[Sua avaliação](https://wordpress.org/support/plugin/customereagle-chat-widget/reviews/#new-post)

[Ver todas avaliações](https://wordpress.org/support/plugin/customereagle-chat-widget/reviews/)

## Colaboradores

 *   [ customereagle ](https://profiles.wordpress.org/customereagle/)

## Suporte

Tem algo a dizer? Precisa de ajuda?

 [Ver fórum de suporte](https://wordpress.org/support/plugin/customereagle-chat-widget/)